So, I had some phone trouble a few weeks ago. The lines were so static filled I couldn’t hear anything. My internet kept going in and out. I called the phone company, they came out and of course, it turns out to be an interior problem so I will have to pay for the repair. As I am signing yet more of my life away, the repair guy tells me to call after I receive my bill and they will spread the payments out over three months. I get my bill and call them fully expecting a hassle. I explain to the person on the other end of the line, he looks at my account, not only spreads out the payments, but knocks off 2 weeks of internet charges for my inconvenience. Without me even asking.
Seriously, how cool is that?